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There is a waiting period of sixty (60) days following your policy effective date or your last policy reinstatement date, whichever is later, before being eligible to make a claim for any critical condition.
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Yes, but you can only claim up to four (4) times while your policy is inforce. Minor critical condition benefit can be claimed once per insured, except for carcinoma-in-situ (CIS) for different organs. Please note that each claim should be of a different condition per life. The remaining sum insured will cover you against major critical illness or death for the rest of the policy’s life.
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There are only few steps to make a claim:
Step 1: Download the applicable forms at https://www.axa.com.ph/self-service. The forms should be signed by the rightful persons.
Step 2: Gather the minimum documents required as listed in the form.
Step 3: Submit all documents to your nearest AXA branch or to your Financial Advisor
Step 4: AXA will process your claim only if complete documents are received. You will be advised in writing for the claim decision.
Step 5: Once approved, you will receive your claim proceeds via preferred pay out method.
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In case you don’t have any critical illness claims, your premiums will be returned at age 75. This will be deducted from your policy’s coverage, but your policy will remain intact with your remaining cover. Additionally, you can be assured that you have life insurance coverage that can protect your family in case of your untimely demise.